What does the Rival Score actually measure?+
It summarises your competitive position in one number, out of 100, from five dimensions: rates and availability, offer, reputation, online presence and future demand. It is built from public signals — published rates, packages, reviews, Google and OTA listings, events around you — and from your position relative to your competitive set. It is not a scientific measurement: it is a comparison, and it moves as your market moves.
How are my competitors chosen?+
StayRival pre-selects the properties genuinely comparable to yours, from location, category, price band, size and guest profile. You confirm or change that list in the flow, and you can adjust it at any time afterwards — your set is yours, not ours.
Where does the data come from?+
From public sources only: rates and availability published on booking channels, Google Business Profiles and Google Hotels, OTA listings, guest reviews, competitor websites, and public event, holiday and weather calendars. No private data, no scraping of your competitors' systems, no PMS access.
How does StayRival separate facts from estimates?+
A fact is something observed: a published rate, a new package, a review, a missing amenity. An interpretation is labelled as such and comes with a confidence level. When the answer depends on data StayRival cannot see — your occupancy, your pickup — it says so instead of guessing.
What can the AI recommend without a PMS?+
Everything that depends on the outside market: fixing your presence on Google and the OTAs, adding a package your set already offers, replying to a review theme, publishing content, and flagging dates where the market is tightening while your rate sits below the median. Rate recommendations are always framed as “consider” and left for you to confirm.
What would need a PMS connection?+
Anything that depends on your own production: occupancy, pickup, ADR, RevPAR, rooms left, historical performance. StayRival does not have that today and does not pretend to compute an optimal rate from public data. A PMS connection is on the roadmap — it is not part of what you buy today.
How often is it updated?+
Your competitive set is compared daily, alerts fire when a change moves your position, and the Weekly Brief lands every Monday morning. The free report is a one-off snapshot of the day you request it.
What's the difference between the free report and continuous monitoring?+
The free report gives you your Rival Score, your rank, your five dimension scores and your main gaps — once, for your property, and it stays in your account. A subscription adds the daily comparison, the history, alerts, the full action plan and the Weekly Brief. Plans start at $29.90/month (Pro at $99), every plan opens with a 14-day full trial — a card is required, but nothing is charged before day 14, and you can cancel in one click.
